Refund and cancellation policy
How refunds and cancellations work for digital products bought on gmcaracservice.com. Last updated 18 October 2026.
What this covers
This policy covers digital products paid for online on this website, currently the Brand Prompt Pack and the Workshop Growth AI Kit. Workshop services are quoted and approved at the workshop and are covered by our terms.
Cancelling an order
The kit downloads as soon as your payment is confirmed, so an order cannot be cancelled after that. If you paid but could not download the kit, and we have not sent it to you on WhatsApp, message us at +91 84280 00085 and you can choose the kit or a full refund to the account you paid from.
After delivery
A kit is a set of digital files. Once it has been downloaded or sent to you, it cannot be returned, so we do not refund it after delivery. If a file is missing or will not open, tell us and we will send it again.
Failed or duplicate payments
If your money was taken but the payment failed, or you were charged twice for the same kit, the extra amount is returned to your original payment method. Razorpay and your bank usually take 5 to 7 working days to show it in your account.
Contact
WhatsApp or call +91 84280 00085, or email gmautocool@gmail.com, with your Razorpay payment ID.
Questions about this policy? Call the workshop or send a message and ask for the manager.