Our warranty on replaced parts
Parts we replace carry a warranty of 10,000 km or 6 months. Here is what that covers in plain words, what it does not, and how to claim.
What the warranty is
Parts that GM replaces carry a warranty of 10,000 km or 6 months. The exact term depends on the car brand and on whether the part fitted is OE or OEM, and it is written on your bill.
GM gives this warranty itself. The bill is the record: it names the part and the term, so the bill is what you rely on. There is no warranty on gas filling.
What is covered
A part that GM replaced and that stops working within its warranty term is covered. If that happens, we fix it.
- Parts GM replaced on your car, for the term written on your bill
- The fix for that part, when it fails within its term
What is not covered
Gas filling carries no warranty. Labour, wear items, misuse and work or parts from anyone else are also outside the warranty.
- Gas filling. No warranty. A/C gas can leak out of a system for reasons that have nothing to do with the filling itself, which is why we test for leaks first.
- Labour. The warranty is on the replaced part.
- Wear items. Parts that wear out through normal use.
- Misuse. Damage from accidents, overloading or use the part was not made for.
- Third-party work. Anything fitted or repaired by another workshop, and parts that did not come from GM.
How to claim
Bring the car and the bill to either workshop, Monday to Saturday between 9 AM and 8 PM. Call first so we can set a time to look at it.
- Keep the bill. It states the term for each part.
- Call +91 84280 00085 (Kallikuppam) or +91 88893 60888 (Surapet).
- We inspect the part. If it is covered, we fix it.
- If it is not covered, we say why and quote the repair in writing, as for any other job.